Frequently Asked Questions
Everything you need to know about your Berkley US shopping experience.
What is the standard shipping timeframe for domestic orders?
All domestic orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days to arrive at your doorstep.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your clothing sizes true to size?
Yes, our garments generally follow standard US sizing. We recommend checking the detailed size chart located on each product page to find your perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Currently, Berkley US ships to all 50 states and Canada. We are working on expanding our international shipping options to more countries in the near future.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.